I used to be a moderator on a forum for a while and this is very accurate. Moderation was done according to the rules, and as a result we had assholes constantly testing the limits. That was some proper bullshit.
On the other side, though, IIRC before my time someone actually had gotten a lawyer involved due to a dispute with the moderators, so I guess there simply was no winning for us.
@volpeon@icy.wyvern.rip